RAM Parts Catalog

RAM PARTS AND ACCESSORY WARRANTY POLICY

(254) 752-8381

PARTS FAX: (254)756-0640 ENGINE FAX: (254) 752-3307

ENGINE PARTS & ACCESSORIES EXHAUST ENGINES & STCs PROPELLERS ADDITIONAL PRODUCTS AIRFRAME PARTS & ACCESSORIES

RAM Parts and Accessory Warranty Policy

Parts Manufactured or Overhauled by RAM Aircraft, LP RAM warrants that all new RAM manufactured FAA/PMA parts and products overhauled by RAM shall be free from defects in material and workmanship under normal use and service until one year from the date of purchase from RAM Aircraft LP, only if the following conditions are met: 1. The product (part or component) requiring warranty repair or replacement is returned to RAM within 30 days of the product defect date. 2. The claimant must provide all information requested by RAM Aircraft regarding the warranty claim. 3. The product must not have been disassembled and must be in “as removed from the airplane” condition. 4. No substitute parts or modifications shall have been installed or made to the product. 5. The product shall not have been disassembled, repaired, or altered outside of RAM. 6. The product shall not have been subject to misuse, improper installation, improper operation, improper maintenance or damaged during an aircraft mishap. Parts Manufactured or Overhauled By Companies other than RAM Aircraft, LP Sold by RAM Parts sold, supplied or distributed other than RAM manufactured FAA/PMA new or RAM overhauled parts will be repaired or replaced in accordance with the warranty policy of the manufacturer or overhauler of that part. RAM will assist in filing warranty claims as necessary or appropriate for those parts not manufactured or overhauled by RAM Aircraft LP. Limitations and Exclusions 1. The sole responsibility and liability of RAM and your exclusive remedy under this claim arising out of, connected with, or resulting from, this sale of the performance or breach of any condition or warranty there under, or from the manufacture, delivery, or use of the product shall be the repair of, or replacement, or credit for the defective product at RAM’s option. 2. In no event, whether as a result of a breach of contract, warranty, tort (including negligence), or otherwise, shall RAM be liable for any special, consequential, or penal damages or expenses, including, but not limited to, costs of substitute products, facilities, or services, downtime, or costs or claims of third parties for such damages or expenses. RAM Aircraft, LP is a professional and experienced international shipping authority, properly certified to handle needed documentation with expedience and accuracy. In compliance with U.S. Customs & Border Protection, RAM is authorized to prepare Shipping Export Declarations (SEDs). In accordance with The Federal Aviation Administration (FAA), RAM is authorized to prepare FAA-Approved forms, initiated and approved by RAM DMIR and DAR authority. RAM ships in accordance with Automated Export System (AES). RAM uses the Starship computer software shipping program, and is authorized to prepare commercial invoices. RAM can initiate both Certificates of Origin and Certificates of Airworthiness. RAM is an FAA/EASA-approved aircraft parts supplier. RAM maintains regional commercial agents to assist in all matters without additional cost to our customers.

Specific Terms 1. The sole and exclusive remedy under this warranty is limited to repair or replacement of the subject part or accessory. Associated charges including, but not limited to, labor, transportation, exporting, and troubleshooting are specifically excluded. RAM's issuance of a replacement part prior to RAM's receipt of your subject core exchange warranty part does not excuse you of returning the subject part to RAM within 30 days and at your expense per associated charges statement above. 2. The foregoing warranty is exclusive and in lieu of all warranties or remedies whether written, oral, implied, or statutory. Any and all implied warrantless or merchantability, fitness for a particular purpose, course of dealing or usage of trade are hereby expressly disclaimed and excluded. RAM may, at its discretion, issue a replacement part, such not being an acceptance or acknowledgement of any warranty, or discrepancy, or failure of any other part so prior dispensed by RAM. 3. Acceptance of the product by you shall constitute your acknowledgement and acceptance of the terms, provisions, limitations, and exclusions set forth herein. Such terms, provisions, limitations, and exclusions shall not be modified, deleted, or supplemented except by an express written acknowledgement of RAM. 4. No person, or reseller, is authorized to give any other warranty or to assume any other warranty or to assume any additional obligation or liability on behalf of RAM. 5. RAM as described herein is RAM Aircraft, McLennan County, Waco, Texas. You and your as described herein is the person or persons, organization, or company that is the end user of RAM parts or products on aircraft or aircraft apparatus for which the original part or product was intended when manufactured and so sold by RAM. 6. Use of RAM parts or products on experimental aircraft, or other non FAA certified aviation apparatus, or other worldly mechanical devices, may at RAM’s discretion be determined to be misuse without any warranties or remedies, such non-approved usage of subject part to be at your sole risk and remedy. RAM OHE Engine and Propeller Warranty RAM OHE engine or engine package warranty is a separate warranty. Please ask for a copy. McCauley, Hartzell, or Sensenich new propeller warranty is a McCauley, Hartzell, or Sensenich factory warranty. Please ask for a copy.

RAM Aircraft is the International Shipping Specialist Call for more info (254) 752-8381

Europe: atec aviation GmbH & Co. KG Contact Person: Matthias Bruech Kassel Airport Fieseler-Storch-Str. 10 34379 Calden Germany Phone: +49 (0)5674 704 24 E-mail: bruech@atec-aviation.com Website: www.atec-aviation.com

Australia/Asia: Superior Aviation Pty Ltd Contact: Rob Fisher, General Manager 111 Ditchman Avenue Archerfield Airport Archerfield , Qld 4108 E-mail: sales@superioraviation.com.au Phone: 61 7 3717 4600 (Aust) Fax: 1800 044 855 (Aust)

5/4 Markedo Place, Papakura 2110 Auckland, NZ Phone: 64 9 298 8992 (NZ)

Email:sales@superioraviation.co.nz Website: www.superiorairparts.com.au

RAM Aircraft, Limited Partnership • P.O. Box 5219 • Waco, TX 76708 • 7505 Karl May Dr. • Waco Regional Airport Phone: 254-752-8381 • Parts Fax: 254-756-0640 • Engines Fax: 254-752-3307 • www.ramaircraft.com Product, price, specifications, and availability subject to change without notice. Installer must cross-check eligibility with applicable technical data.

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